Every Call Ends. The Follow-Up Sends Itself.

How it works

Add an email node anywhere in a workflow and the agent sends a message triggered by what happened on the call. The content is composed from the conversation itself: the appointment the caller chose, the plan they asked about, the documents they need to bring.

You control the frame, templates with your branding, approved wording, and mandatory disclosures, while the AI fills in the specifics of each conversation. Emails send from your own domain, and delivery, opens, and replies are tracked back to the originating call.

• Trigger emails from any workflow step or call outcome
• Templates lock branding and disclosures while AI personalises details
• Delivery and engagement tracked against the source call

Why written follow-up multiplies call value

Spoken information evaporates. A caller who agrees to an appointment at 10:40 on Thursday will misremember it by Saturday, unless it arrived in writing seconds after the call. Automatic follow-up turns every verbal agreement into a documented one, cutting no-shows and repeat calls.

For sales conversations, the follow-up email is where interest becomes action: the quote, the payment link, the brochure, sent while the conversation is still fresh instead of when a human gets around to it.

Bilingual by default

AI Customer Care sends the email in the language the call happened in, Omani Arabic callers get Arabic emails with correct right-to-left formatting, English callers get English, or both side by side, the format many Omani businesses already use for official correspondence.

Dates can render in both Gregorian and Hijri calendars, and templates support the formal register expected in Gulf business communication rather than a translated Western casual tone.