Customer service AI for estate agents in Oman
Every listing call answered on the first ring, every viewing booked, every lead captured, while you're closing deals face to face.
The calls you’re losing today
You're in a viewing when the next buyer calls
The nature of the job: your busiest showing hours are exactly when new enquiries ring. Each missed call is a buyer touring with another agent tomorrow.
Listing questions repeat endlessly
Bedrooms, rent, parking, pets, availability, you answer the same five questions forty times a week instead of negotiating.
Weekend enquiries meet weekday hours
Families hunt for homes on Fridays and Saturdays. An agency that answers only Sunday to Thursday hands its weekend pipeline to competitors.
What AI Customer Care handles for you
Listing enquiry handling
The agent answers property questions from your live listing sheet, price in OMR, size, amenities, and captures the caller as a tagged lead.
Viewing scheduling
Interested buyers and tenants book viewing slots synced to your calendar, with reminders that cut no-shows.
Buyer and tenant qualification
Budget, financing status, move-in timeline, and must-haves collected on the first call, so you prioritise the hottest prospects.
Landlord and seller intake
Owners wanting to list are welcomed, their property details captured, and a valuation visit booked, new inventory while you sleep.
Built for Oman
Oman's property market splits between local buyers in wilayats from Seeb to Salalah and expatriates concentrated in ITC freehold developments like Al Mouj and Muscat Bay, two audiences, several languages, one phone line. AI Customer Care handles Omani Arabic, English, Hindi, and Malayalam callers seamlessly, quotes in OMR, and stores every lead inside the Sultanate in compliance with the Personal Data Protection Law.
FAQ
The questions Omani teams ask us most often.
Can it answer questions about specific listings?
Yes. Sync your listing sheet or portal feed and the agent answers accurately per property, updating the moment you mark a unit reserved.
Does it know the rules about expat ownership?
It explains the general facts you approve, such as freehold availability in ITC developments, and books a consultation for case-specific advice.
How do leads reach me?
Instantly, by SMS and email with a call summary, and synced into your CRM tagged by property and buyer intent.
Put an end to hold music and IVR menus
Your first 100 minutes of customer conversations are free, and your customer data stays inside Oman.
Oman Personal Data Protection Law compliant · Data never leaves the Sultanate