Customer service AI for staffing agencies in Oman
Candidates calling about vacancies, clients calling about placements, both answered instantly, screened intelligently, and routed to the right recruiter.
The calls you’re losing today
Candidate calls flood every job posting
One advertised vacancy generates hundreds of calls asking the same questions. Your recruiters become switchboard operators instead of matchmakers.
Client requests can't wait in the same queue
A client needing ten workers by Sunday shouldn't compete for phone attention with status-check calls, but on one line, they do.
No-show workers mean dawn phone chaos
When a placed worker doesn't appear at 6am, the client calls furious and your on-call recruiter is asleep.
What AI Customer Care handles for you
Candidate screening at scale
The agent checks each caller against the vacancy's basics, trade, experience, visa status, availability, and shortlists automatically.
Client order intake
New staffing requests are captured with role, headcount, site, and start date, and flagged to the account owner within minutes.
Placement status updates
Candidates asking about their application hear their real status from your system instead of redialling all week.
Early-morning incident line
No-show and site-issue calls at dawn are logged, acknowledged professionally, and escalated to your on-call recruiter by SMS.
Built for Oman
Staffing in Oman lives inside the Omanisation framework, clients need Omani nationals for quota roles and skilled expatriate workers for others, and agencies field calls in Arabic, English, Hindi, Bengali, Tamil, and Malayalam within a single morning. AI Customer Care screens every caller in their own language and keeps candidate personal data, among the most sensitive an agency holds, entirely on servers inside the Sultanate, per Royal Decree 6/2022.
FAQ
The questions Omani teams ask us most often.
Can it screen candidates against Omanisation requirements?
Yes. Nationality, trade, and experience criteria per vacancy are part of the screening script, so shortlists arrive pre-sorted for quota roles.
How does it keep client calls from drowning in candidate volume?
Client numbers and call intents are recognised and jump the queue straight to the right recruiter, no matter how many candidates are calling.
Is candidate data handled lawfully?
Fully. All personal data stays inside Oman, encrypted and access-controlled, in line with the Personal Data Protection Law in force since February 2023.
Put an end to hold music and IVR menus
Your first 100 minutes of customer conversations are free, and your customer data stays inside Oman.
Oman Personal Data Protection Law compliant · Data never leaves the Sultanate